CUSTOM ORDERS
We can develop individualized projects matching your requirements. There are plenty of possibilities.
Choose any piece from our collection and customize it according to your preferences. Change different aspects such as size, type and colour of gemstones, weight, materials or any other you like.
We can also create something totally new if you have an idea or a particular project in mind. Just send us your notes, designs or drawings. We will then prepare a few sketches and send them to your consideration.
Complete the form bellow mentioning as many details as you can.
If you wish to make changes to a piece you have seen, please paste the link, code or any reference of it. To develop a piece for you, we need the following information:
-Type of jewellery (ring, pendant, bracelet, earring, chain),
-Main measures (height, width, thickness),
-Ring size, length of chain or bracelet (for more info click here)
-Material (silver, silver and gold, gold only)
-Type or gemstones color
Any project is welcome as long as it can be individually hand made by our ethnic smiths, always respecting EthnoPur´s values and methods of elaboration.



INDIVIDUALISED PROJECTS FORM
FAQ about custom orders
Once you send the completed form, it will take between 1 to 7 days for us to consider your inquiry.
If you wish to modify or adapt an existing design, we will send you an e-mail back informing you about the price of the piece and the approximate delivery date.
If your idea is to develop a completely new piece, we will e-mail you a few sketches as proposals. The e-mail will also contain details of approximate size and weight, materials, type of stones and/or options of chain patterns (weaving). You will also find the price of each individual project, as well as the estimated time of delivery.
If after receiving our e-mail you wish to apply any changes, we will adapt the sketches. After we receive your written approval we can start creating your piece!
As soon as your order is approved, your piece will take 2 to 6 weeks to be delivered. You can choose to either pick it up at our showrooms, or have it delivered to your home.
Yes, we will send you updates. Before shipping your piece, we will forward you pictures of the finished project. If you approve, we will proceed with shipping and payment.
If starting from an existing piece, the price will generally be similar to the original.
A bigger size, adding gold or different gemstones may vary the price.
Each project is different, that is why we will let you know the price by e-mail after receiving your specifications.
Once your project is approved you can pay through this website. At least 50% must be paid in advance and the rest when is finished. You can either pick up your piece at our showrooms, or have it delivered to your home address.
We have a size chart, please follow this link
.
You are more than welcome to e-mail us at: info@ethnopure.com.